Prev · NextSTR #4216: Where is my "On Hold (Authentication Required)" ?

Status:4 - Pending
Priority:4 - High, e.g. key functionality not working
Scope:2 - Specific to an operating system
Subsystem:None
Summary:Where is my "On Hold (Authentication Required)" ?
Version:1.6-current
Created By:henriccarlstrom
Assigned To:mike
Fix Version:Unassigned
Update Notification:

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Trouble Report Files:
Name/Time/Date/Filename/Size
henriccarlstrom: 12:54 Oct 17, 2012
 
This_is_what-I_send.png (88k)
 
henriccarlstrom: 12:55 Oct 17, 2012
 
This_is_what_I_expect.png (51k)
 
henriccarlstrom: 13:00 Oct 17, 2012
 
This_is_what_i_expect_2.png (112k)
 
henriccarlstrom: 13:01 Oct 17, 2012
 
This_is_what_I_get.png (119k)
 
henriccarlstrom: 13:01 Oct 17, 2012
 
This_is_what_I_get_2.jpeg (1.7M)
 
henriccarlstrom: 13:06 Oct 17, 2012
 
cupsd.conf (4k)
 

Trouble Report Dialog:

Name/Time/Date/Text
henriccarlstrom: 12:54 Oct 17, 2012
 
Do not get prompted about password being incorrect when printing against a server running "Ubuntu 12.04.1 CUPS 1.5.3" or "Ubuntu 11.10 CUPS 1.4.6" using basic authentication over SSL.
Job gets stuck in clients local queue with status "Printing - Connected to printer."

Tested client OS versions:
OS X 10.8.2 12C60
OS X 10.8.2 12C54
OS X 10.8.1 12B19
Mac OS X 10.7.3 11D50d

All 10.8.x OS X versions fails to prompt the user about the message "cupsdAuthorize: pam_authenticate() returned 7 (Authentication failure)!" in the Linux servers /var/log/cups/error_log. Version 1.7.3 of Mac OS X prompts the user about "On Hold (Authentication Required)" after six logged "cupsdAuthorize: pam_authenticate() returned 7 (Authentication failure)!" messages at the servers.

This bug seams to be related to https://bugzilla.redhat.com/show_bug.cgi?id=810007
Might even be related to http://cups.org/str.php?L4172+Qversion:1.6
 
henriccarlstrom: 14:51 Oct 17, 2012
 
At the client (OS X 10.8.2 12C60) I get the following in the error_log:


D [17/Oct/2012:23:46:33 +0200] [Job 88] Get-Printer-Attributes: successful-ok (successful-ok)
D [17/Oct/2012:23:46:35 +0200] [Job 88] (monitor) Get-Jobs: successful-ok (successful-ok)
D [17/Oct/2012:23:46:35 +0200] [Job 88] (monitor) job-state=pending
D [17/Oct/2012:23:46:39 +0200] [Job 88] password_cb(prompt="Password for madeupname on servername.domain.com? "), password=0x7fff528e2f6f, password_tries=0
D [17/Oct/2012:23:46:39 +0200] [Job 88] update_reasons(attr=1(none), s="(null)")
D [17/Oct/2012:23:46:39 +0200] [Job 88] Get-Printer-Attributes: successful-ok (successful-ok)
D [17/Oct/2012:23:46:42 +0200] [Job 88] (monitor) Get-Jobs: successful-ok (successful-ok)
D [17/Oct/2012:23:46:42 +0200] [Job 88] (monitor) job-state=pending
D [17/Oct/2012:23:46:49 +0200] [Job 88] password_cb(prompt="Password for madeupname on servername.domain.com? "), password=0x7fff528e2f6f, password_tries=0
D [17/Oct/2012:23:46:49 +0200] [Job 88] update_reasons(attr=1(none), s="(null)")
D [17/Oct/2012:23:46:49 +0200] [Job 88] Get-Printer-Attributes: successful-ok (successful-ok)
D [17/Oct/2012:23:46:49 +0200] [Job 88] (monitor) Get-Jobs: successful-ok (successful-ok)
D [17/Oct/2012:23:46:49 +0200] [Job 88] (monitor) job-state=pending
D [17/Oct/2012:23:46:58 +0200] [Job 88] password_cb(prompt="Password for madeupname on servername.domain.com? "), password=0x7fff528e2f6f, password_tries=0
 
henriccarlstrom: 14:56 Oct 17, 2012
 
If I use a blank password it seams to work as expected and I get a message in the print queue saying "Hold for Authentication".
 
mike: 10:45 Oct 18, 2012
 
Henric,

Please file a bug with Apple on this at: http://bugreport.apple.com